{
    "success": true,
    "data": {
        "id": 1034453,
        "msgid": "dhl-responds-1447899208",
        "date": "1996-06-12 00:00:00",
        "title": "DHL responds",
        "author": null,
        "source": "JP",
        "tags": null,
        "topic": null,
        "summary": "DHL responds With reference to Paul Charis' letter 'DHL charges twice' in The Jakarta Post, June 6, 1996, I would like to provide the writer with some background information. As DHL Indonesia does not accept collect charges, Mr. Charis was billed by the shipper in the U.S. and not by DHL. Unfortunately, the \"transport collect\" sticker had not been removed from the shipment in the U.S., consequently our DHL staff in Bandung mistakenly charged Mr. Charis. After Mr.",
        "content": "<p>DHL responds<\/p>\n<p>With reference to Paul Charis' letter 'DHL charges twice' in The<br>\nJakarta Post, June 6, 1996, I would like to provide the writer<br>\nwith some background information.<\/p>\n<p>As DHL Indonesia does not accept collect charges, Mr. Charis<br>\nwas billed by the shipper in the U.S. and not by DHL.<br>\nUnfortunately, the \"transport collect\" sticker had not been<br>\nremoved from the shipment in the U.S., consequently our DHL staff<br>\nin Bandung mistakenly charged Mr. Charis. After Mr. Charis<br>\nbrought the mistake to DHL Bandung's attention, contact was made<br>\nwith DHL USA to confirm payment and a refund was made to Mr.<br>\nCharis on June 9, 1996.<\/p>\n<p>DHL Indonesia apologizes for the inconvenience caused to Mr.<br>\nCharis. DHL strives for excellent service worldwide and regrets<br>\nthis unfortunate error.<\/p>\n<p>SORAYA RUDIANTI<\/p>\n<p>Marketing &amp; Planning Manager<\/p>\n<p>PT Birotika Semesta\/<\/p>\n<p>DHL Worldwide Express<\/p>\n<p>Jakarta<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/dhl-responds-1447899208",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}