DHL expects 10 percent growth in Indonesia<\/p>\n
JAKARTA (JP): DHL Worldwide Express predicts a 10 percent
\nrevenue growth in Indonesia this year partly due to the launching
\nof value-added services, as recently announced in its new Asia
\ncampaign.<\/p>\n
DHL marketing manager Soraya Rudianti said that the company
\nwas upbeat about doubling its revenue growth from last year's 5
\npercent, with the help of DHL's new advertisement campaign.<\/p>\n
\"The new campaign underlines our focus on giving better
\nservice to our customers,\" Soraya said.<\/p>\n
She said that among the new services were the recent opening
\nof two clearing services in Denpasar, Bali; and Medan, North
\nSumatra.<\/p>\n
Previously, imported goods had to be cleared by local
\nauthorities in Jakarta before DHL could deliver the goods to
\ncustomers across Indonesia, she explained.<\/p>\n
But with the new clearing centers, she continued, customers
\ncan expect a shorter delivery time because goods no longer have
\nto be cleared in Jakarta.<\/p>\n
Soraya said that DHL was set to open a third clearing center
\nin Balikpapan, East Kalimantan, sometime this year.<\/p>\n
According to her, the launching of the clearing centers is
\npart of DHL's campaign promising customers more added value.<\/p>\n
DHL earlier announced the launching of its \"DHL Delivers More\"
\ncampaign throughout Asia.<\/p>\n
The company, though, disapproved of a The Jakarta Post report
\non Feb. 27, which described the campaign as an advertising
\ngimmick.<\/p>\n
Soraya said that behind DHL's new campaign was the launching
\nof new services such as the clearing centers offering customers
\nreal added value.<\/p>\n
The company will invest about $350,000 in the three clearing
\ncenters, she said.<\/p>\n
\"We want to offer our customers more than just delivery,\"
\nSoraya explained.<\/p>\n
DHL senior technical advisor Mike Fitzpatrick has said that
\ncustomers take it for granted that reputable courier companies
\noffer speed and reliability.<\/p>\n
\"More important is responsiveness and accessibility to
\ncustomers,\" he said, adding that such would allow customers to
\nmanager their time more efficiently.<\/p>\n
DHL, which operates in Indonesia in cooperation with PT
\nBirotika Semesta, is one of the world's leading air express
\nservices, linking more than 85,000 destinations in 228 countries
\nand territories.<\/p>\n
The company operates a fleet of over 260 aircraft, and now has
\na 40 percent market share of international express traffic,
\naccording to the Washington-based Air Cargo Management Group.<\/p>\n
In Asia-Pacific and the Middle East, DHL serves 51 countries
\nand territories operating in more than 1,300 stations, employs
\nmore than 18,000 personnel and operates about 3,900
\nvehicles.(bkm)<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/dhl-expects-10-percent-growth-in-indonesia-1447893297",
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"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
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