Customer sues Lippo Shop<\/p>\n
TANGERANG (JP): A customer, Kusnoro, has filed a lawsuit with
\nthe Tangerang District Court against Lippo Shop Internet-based
\nshopping website for deception and demanded Rp 2 billion
\n(US$210,000) in compensation.<\/p>\n
The lawyer representing the customer, Adi Yulistanto, told
\nreporters on Wednesday that the company failed to live up to its
\npromise to deliver cigarettes in cartons ordered by his client by
\nphone.<\/p>\n
The order, according to Adi, was made five times on Oct. 14,
\n15, 16, 17 and 18 last year, totaling 1,600 cartons, each
\ncontaining 10 packs.<\/p>\n
\"Lippo Shop did deliver the cigarettes on Oct. 23, but not all
\nthe cartons ordered reached my client,\" Adi said, adding that his
\nclient had demanded arrears and issued three warnings after the
\ncompany failed to heed his demand.<\/p>\n
Adi said his client deserved the compensation due to the
\nmaterial and immaterial losses he suffered.<\/p>\n
Lippo Shop management was unable to be reached for comment on
\nWednesday, but a staffer, who identified herself as Novi, said
\nthere is an agreement between the company and its customers that
\nan order exceeding 1,000 cartons of cigarettes is not allowed due
\nto limited supply. (41)<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/customer-sues-lippo-shop-1447893297",
"image": ""
},
"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
}