{
    "success": true,
    "data": {
        "id": 1832574,
        "msgid": "complaints-over-closure-of-two-transjakarta-routes-dprd-to-question-management-1782824008",
        "date": "2026-06-30 19:28:24",
        "title": "Complaints Over Closure of Two Transjakarta Routes, DPRD to Question Management",
        "author": "Mas Alamil Huda",
        "source": "REPUBLIKA",
        "tags": "",
        "topic": "Infrastructure",
        "summary": "The Jakarta Regional House of Representatives (DPRD) will summon Transjakarta management next week to explain the planned closure of two inner-city bus routes, following public complaints. The routes 1N (Tanah Abang-Blok M) and 10D (Tanjung Priok-Kampung Rambutan) are set to cease operations on 1 July 2026. Transjakarta's CEO stated the closures are part of a regular evaluation to optimise services and reallocate the 25 buses to routes with higher demand.",
        "content": "<p>PT Transportasi Jakarta (Transjakarta) will discontinue services on\nroute 1N (Tanah Abang-Blok M) and 10D (Tanjung Priok-Kampung Rambutan)\neffective 1 July 2026. The policy has drawn complaints from users on\nsocial media. Member of Commission B of the DKI Jakarta Regional House\nof Representatives, M Taufik Zoelkifli, stated he has monitored the\ncomplaints and will question the management regarding the reasons for\nthe closure during a meeting scheduled for next week. \u2018Coincidentally,\nwe will have a meeting with all DKI Jakarta BUMDs on 7-8 July. We will\nask Transjakarta about it then,\u2019 he said on Tuesday (30\/6\/2026). The\nChairman of the PKS faction in the DPRD acknowledged that Transjakarta\nlikely has its reasons for the closure, but noted that such a policy\ncannot satisfy all parties. Previously, Transjakarta President Director\nWelfizon Yuza explained that the service adjustment is part of a\nperiodic evaluation to optimise customer service. Based on the\nevaluation, services on routes 1N and 10D will only operate until 30\nJune 2026. \u2018We periodically evaluate each service based on customer\ntravel patterns and operational performance,\u2019 he stated on Friday\n(26\/6\/2026). He added that the evaluation considered customer travel\npatterns and the level of service overlap with other Transjakarta routes\non the same corridors. Through this adjustment, the 25 buses from these\nroutes will be deployed to support services on routes with higher travel\ndemand. The additional units will also reduce waiting times on other\nroutes. He assured that this will not reduce public mobility access as\nalternative routes have been prepared. All public facilities along the\naffected routes (68 points on route 10D and 47 points on route 1N) will\nstill be accommodated and served by alternative routes. Welfizon\nemphasised that the service evaluation is part of Transjakarta\u2019s effort\nto ensure the public transport network remains adaptive to customer\nneeds. \u2018This adjustment is made so that the fleet can be utilised more\noptimally while maintaining overall service quality. We have also\nprepared alternative travel options so that customers can continue to\ntravel comfortably,\u2019 he said.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/complaints-over-closure-of-two-transjakarta-routes-dprd-to-question-management-1782824008",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}