{
    "success": true,
    "data": {
        "id": 1729463,
        "msgid": "complaints-over-admin-fees-rise-new-e-commerce-rules-accelerated-1778399488",
        "date": "2026-05-10 14:25:00",
        "title": "Complaints over Admin Fees Rise, New E-Commerce Rules Accelerated",
        "author": "Teuku Muhammad Valdy Arief",
        "source": "KOMPAS",
        "tags": "",
        "topic": "Regulation",
        "summary": "The Indonesian government is fast-tracking new regulations for the e-commerce ecosystem in response to mounting complaints from micro, small, and medium enterprises (MSMEs) about rising admin fees charged by platforms. Trade Minister Budi Santoso stated that revisions to Trade Ministerial Regulation No. 31 of 2023 are being processed and expected to be finalised soon, in coordination with the Ministry of Cooperatives and SMEs to ensure complementary rules that protect local products and consumers. This move aims to alleviate the burden on MSMEs, enhance profit margins, and boost competitiveness in the digital market.",
        "content": "<p>The government is accelerating the preparation of new regulations\nrelated to the e-commerce and marketplace ecosystem following complaints\nfrom micro, small, and medium enterprises (MSMEs) about continuously\nrising admin fees.<\/p>\n<p>Trade Minister Budi Santoso stated that revisions to Trade\nMinisterial Regulation (Permendag) No.\u00a031 of 2023 are currently being\nprocessed and targeted for completion soon.<\/p>\n<p>\u201cAs soon as possible, yes, as soon as possible. Hopefully this month\nit will be finished. Not sure if it will be together (with the Ministry\nof SMEs regulation). But our processes are always simultaneous because\nwe are always communicating,\u201d said Budi in Jakarta on Sunday\n(10\/5\/2026).<\/p>\n<p>The revision of the regulation is being prepared alongside the\nregulation currently being drafted by the Ministry of Cooperatives and\nSMEs.<\/p>\n<p>Budi assured that the two regulations will not overlap.<\/p>\n<p>\u201cWe have been communicating with the Ministry of SMEs from the\nbeginning. So if there is (a regulation from the Ministry of SMEs), they\nwill complement each other,\u201d he said.<\/p>\n<p>\u201cThe complaints have been quite numerous. Almost every day they come\nto me, either through direct messages (DM) on Instagram, Facebook, or\nWhatsApp. The government must respond to this,\u201d said Maman to reporters\nin Jakarta on Monday (27\/4\/2026).<\/p>\n<p>The admin fees in question are deductions or transaction commissions\ncharged by e-commerce platforms to sellers for each sale.<\/p>\n<p>The increase in these rates is considered burdensome for MSMEs as it\nreduces profit margins and competitiveness in the digital market.<\/p>\n<p>The Ministry of SMEs is now preparing specific regulations regarding\ne-commerce admin fees.<\/p>\n<p>The regulation is still in the inter-ministerial synchronisation\nstage, including with the Ministry of Trade, the Ministry of Law and\nHuman Rights, and the State Secretariat.<\/p>\n<p>The regulation is also directed towards strengthening the protection\nof local products, including MSME products.<\/p>\n<p>In addition, the regulation covers consumer protection to the\nprioritisation of promoting local products on e-commerce and\nmarketplaces.<\/p>\n<p>\u201cGenerally, it\u2019s about the ecosystem I mentioned earlier. So we\ncomplement each other towards society,\u201d said Budi.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/complaints-over-admin-fees-rise-new-e-commerce-rules-accelerated-1778399488",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}