Complaints against KAI<\/p>\n
From Koran Tempo<\/p>\n
As a commuter and one of the many regular users of services
\noffered by PT Kereta Api Indonesia (state-run railway company), I
\nfeel compelled to complain as the following events prove how
\ncustomers are neglected.<\/p>\n
On Oct. 6, the train plying the route between Tebet and
\nUniversitas Indonesia took more than two and a half hours instead
\nof the usual 20 minutes.<\/p>\n
On Oct. 18, all passengers on a train I was traveling on,
\nwhich was destined for Bogor, were transferred to another train
\nand returned to Kota station in Jakarta. We were packed into
\novercrowded train cars that kept stopping every ten minutes. The
\nlast straw came when the train stopped 200 meters short of
\nUniversitas Indonesia station.<\/p>\n
The comfort of passengers seems to be of little concern to PT
\nKAI, it never even attempts to inform passengers about the
\nreasons behind all these problems. Such courtesy should be the
\nleast one could expect.<\/p>\n
HERINA YUSI PRIYANTI<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/complaints-against-kai-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }