Complaint in order?<\/p>\n
I should have read the article Complaint in order? Time to
\nspeak up (The Jakarta Post, Feb. 17), before I left the house
\nthat morning.<\/p>\n
A few days before I was attracted by an advertisement in the
\nPost for a prasmanan (buffet) of dim sum, several types of
\nporridge, desserts and wedang ronde (small balls made of flour in
\nhot sweet ginger tea).<\/p>\n
The place was a lobby lounge in a hotel near Sarinah Thamrin.<\/p>\n
Known for its good cuisine I was tempted and with a few
\nfriends gave it a try. Especially because the wedang ronde
\nhappens to be my favorite and although I used to prepare it
\nmyself every now and then, especially in the colder rainy season,
\nfor a change I felt like being pampered and having it in this
\nhotel. The price of Rp 40,000 I regarded as acceptable for this
\nfive star hotel; coffee and tea were included.<\/p>\n
So, after a bit of shopping we went to the hotel and rested
\nour weary legs. While my friends started with the food I went
\nstraight for the wedang ronde.<\/p>\n
But as soon as I took my first bite of one of the balls, I was
\ndisappointed. It was hard and still raw on the inside. I wondered
\nwhat type of flour had been used to make them. I asked my friends
\nalso to try it, and they agreed that the balls were still raw.<\/p>\n
I firstly called one of the waiting girls and made her taste
\nit, so she could forward it on later to the right person.
\nCoincidentally, after visiting the toilet, I saw a young man who
\nlooked like a cook at the coffee shop where I had to pay the
\nbill. I approached him and told him about the ronde and asked him
\nwhat he used for flour. \"Rice flour\" was his answer. I wondered
\nwhether he had tried it himself or not.<\/p>\n
I told him the reason why the balls were hard and suggested
\nthat he use sticky rice flour instead, hoping that he would do a
\nbetter job in the future. No harm for the cook and no harm for
\nthe hotel.<\/p>\n
NETTY MULIA<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/complaint-in-order-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }