{
    "success": true,
    "data": {
        "id": 1726400,
        "msgid": "clear-so-that-the-government-can-gain-public-trust-1778234021",
        "date": "2026-05-08 15:54:18",
        "title": "CLEAR: So that the Government Can Gain Public Trust",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Politics",
        "summary": "In the face of rapid digital information flows, the Indonesian government faces significant challenges in not only crafting policies but also ensuring they are understood and trusted by the public, often undermined by poor communication leading to rejections of well-intentioned initiatives. Issues such as inconsistent statements from officials, delayed responses to social media misinformation, and one-way communication that ignores public aspirations have eroded credibility, as highlighted by recent national controversies. President Prabowo Subianto's 2025 directive to improve proactive and communicative public engagement underscores the urgency, with the CLEAR model recommended to foster healthier social relationships between the state and society.",
        "content": "<p>The CLEAR model recommendation is expected to position government\ncommunication not merely as an activity to convey information, but as a\nprocess to build healthy social relationships between the state and\nsociety.<\/p>\n<p>Jakarta (ANTARA) - Amid the torrent of digital information, the\ngovernment\u2019s current challenge is not only to create policies but also\nto ensure that those policies are understood and trusted by the\npublic.<\/p>\n<p>Unfortunately, public communication in Indonesia remains a major\nunfinished task.<\/p>\n<p>Not a few government policies that actually have good intentions end\nup facing rejection due to weak communication with the public. In the\nend, the problems that arise are not solely about the substance of the\npolicies, but rather how the government communicates with the\npublic.<\/p>\n<p>This phenomenon has been evident in various national issues in recent\nyears, from controversies over government assistance programmes, public\nofficials\u2019 statements deemed offensive, to inconsistent statements that\noften cause public confusion.<\/p>\n<p>One of the most frequent problems is the discrepancy in statements\namong government officials. When one institution conveys certain\ninformation, another institution provides a different explanation. This\nsituation not only confuses the public but also has the potential to\nlower the government\u2019s credibility in the eyes of the public.<\/p>\n<p>In fact, in 2025, President Prabowo Subianto ordered his subordinates\nto improve public communication to be more communicative and proactive\nin providing information to the public.<\/p>\n<p>In the social media era, communication issues become even more\ncomplex. Information spreads very quickly, while government\nclarifications often arrive too late. As a result, the digital space is\nfirst filled with speculation, disinformation, and even hoaxes.<\/p>\n<p>When the government fails to respond quickly and convincingly, the\npublic will seek other sources of information that may not be accurate.\nThis situation shows that public communication today is no longer\nsufficient to be administrative and formal, but must be consistent,\nresponsive, and humane.<\/p>\n<p>Additionally, government communication in Indonesia is still often\none-way. The government tends to convey more information than listen to\npublic aspirations. Public communication channels are indeed\nincreasingly available, but not all of them truly become effective\ndialogue spaces. Not a few members of the public feel that their\ncriticisms are ignored, while government responses tend to be defensive\ntowards differing opinions. In the long term, this situation can weaken\npublic trust in state institutions.<\/p>\n<p>Nevertheless, public trust is a very important social capital in\ngovernance.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/clear-so-that-the-government-can-gain-public-trust-1778234021",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}