Chatterbox Cafe<\/p>\n
From Media Indonesia<\/p>\n
On Thursday evening Oct. 10, my family and I went to dine at
\nChatterbox Cafe in Plaza Indonesia. The occasion we were looking
\nforward to ended very unsatisfactorily because of the service.<\/p>\n
The problem started with the glass of plain water served to
\nthe guests without regard as to whether they had already ordered
\ndrinks. I thought the water was free of charge, but it was
\nmentioned in the bill (Rp 250).<\/p>\n
I tried to explain to the waiter that such a method was not
\nright. Guests are not advised there will be a charge on the water
\nnot ordered. The waiter replied in a loud voice that never before
\nhad any guest complained.<\/p>\n
Actually, the matter ended when the cafe agreed to delete the
\ncharge. When we were about to leave the place, one of the waiters
\nshouted for other diners to hear, \"Do not come too often here.
\nNext time, better eat at a warteg (a roadside tent serving cheap
\nfood).\"<\/p>\n
Such unpleasant and uncourteous service! I would like to once
\nagain appeal to the cafe's management to pay more attention to
\nthe quality of waiters hired, and to immediately stop the less
\nlaudable practice of additional charges on items not ordered.<\/p>\n
To my knowledge, neither high-class restaurants serving plain
\nwater nor warteg serving hot tea ever charge for the drink.<\/p>\n
SOELAIMAN NILAM<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/chatterbox-cafe-1447899208", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }