{
    "success": true,
    "data": {
        "id": 1808437,
        "msgid": "chatgpt-increasingly-abandoned-as-users-flock-to-its-replacements-1781704395",
        "date": "2026-06-17 20:20:00",
        "title": "ChatGPT Increasingly Abandoned as Users Flock to Its Replacements",
        "author": "",
        "source": "CNBC",
        "tags": "",
        "topic": "Technology",
        "summary": "ChatGPT's market share has fallen below 50 per cent for the first time as users migrate to competitors like Google's Gemini and Anthropic's Claude. The shift is driven by tighter competition, privacy concerns, and innovative features from rivals, including cost-effective Chinese alternatives. Despite the decline, ChatGPT retains a massive user base amid a global surge in AI app downloads and consumer spending.",
        "content": "<p>The heyday of ChatGPT, which has long dominated the AI chatbot\nmarket, appears to be fading. Its market share has dropped below 50 per\ncent for the first time, a clear sign that many users are switching to\nother platforms such as Google\u2019s Gemini or Anthropic\u2019s Claude.<\/p>\n<p>For several years, ChatGPT was the most recognisable name and the\nprimary benchmark in conversational AI technology. Launched by OpenAI,\nthe service quickly captured widespread public attention, from students\nand professionals to technology developers, due to its ability to answer\nquestions, compose text, and assist with various daily tasks.<\/p>\n<p>However, the trend is now changing. More people are leaving ChatGPT\nand turning to alternatives that offer more specific features, better\nperformance, or even cheaper and free access.<\/p>\n<p>There are several main reasons behind this shift. Firstly,\ncompetition in the AI industry is intensifying. Many large technology\ncompanies and independent developers are releasing similar services with\ntheir own advantages. Some services are claimed to be more accurate in\nproviding answers, some process requests faster, and others are\nspecifically designed for particular needs such as education, business,\nor creative writing.<\/p>\n<p>Secondly, concerns have arisen among users regarding data policies,\nprivacy, and feature limitations imposed by OpenAI. Some users feel\nother services are more flexible or transparent in managing their\npersonal data, an important consideration amid growing public awareness\nof information security.<\/p>\n<p>Thirdly, continuous innovation from competitors has enabled them to\ncatch up. Many new services not only mimic ChatGPT\u2019s basic capabilities\nbut also add previously unavailable features, such as better integration\nwith other applications, broader language support, and improved image\nand voice processing abilities.<\/p>\n<p>Nevertheless, this decline in market share does not yet signify the\ncomplete end of ChatGPT\u2019s role. The service remains one of the major\nplayers and still retains a large user base.<\/p>\n<p>At its inception, ChatGPT made a splash as the fastest application to\nreach 1 billion monthly users. As of February 2026, according to Sensor\nTower, ChatGPT had 1.1 billion monthly users, followed by Gemini with\n662 million and Claude with 245 million.<\/p>\n<p>However, the data also shows a significant shift. In January, ChatGPT\nstill commanded 50 per cent of the market. By the end of May, its market\nshare had fallen to 46.4 per cent. This decline was accompanied by a\nrise in its competitors, especially Gemini, which now controls 27.7 per\ncent of the market.<\/p>\n<p>In the first half of 2026, Sensor Tower stated that the number of AI\napp downloads worldwide had approached 2.3 billion. AI app users were\nalso recorded as willing to spend US$4.2 billion in the same period.\nThis expenditure rose sharply from the US$1.83 billion spent on AI apps\nin the first half of 2025.<\/p>\n<p>Usage time has also multiplied. Sensor Tower estimates users\nworldwide spent 36 billion hours in the first half of 2026, up from 17.2\nbillion hours in the same period the previous year.<\/p>\n<p>For technology observers, this change is a natural part of the\nindustry\u2019s development. Like other technologies that once experienced a\ngolden age before being caught up and surpassed by competitors, ChatGPT\nmust now fight harder to maintain its position. Users now have more\nchoices, meaning they can select the service that best suits their\nindividual needs and preferences.<\/p>\n<p>Soon after ChatGPT\u2019s massive success, competition emerged directly.\nIn early 2023, Microsoft launched Copilot (initially Bing Chat), which\nintegrated AI capabilities into its search engine and popular Office\napplications.<\/p>\n<p>Not long after, Google released Gemini, developed specifically to\ncompete directly, with advantages in processing images, video, and\ncurrent information.<\/p>\n<p>The startup Anthropic, founded by former OpenAI employees, also\narrived with Claude. Claude is known for handling very long documents\nand being safer for business use.<\/p>\n<p>Meanwhile, technology companies from China are also actively\ndeveloping alternatives. In early 2023, Baidu launched Wenxin Yiyan\n(Ernie Bot) as one of the first from the Bamboo Curtain country,\nfollowed by Alibaba with its Tongyi Qianwen model, and Zhipu AI with\nChatGLM, popular for its language capabilities and open-source\nsystem.<\/p>\n<p>In 2024-2025, new and increasingly formidable names emerged. DeepSeek\nbecame famous for excellent programming and logic abilities at low cost,\nwhile Qwen from Alibaba is now considered on par or even superior in\nsome tests compared to Western services, and Kimi excels at reading and\nanalysing large files.<\/p>\n<p>Additionally, ByteDance, the company behind TikTok, released Doubao\nin China. Like TikTok, the chatbot uses a different name for the\ninternational market: Dola.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/chatgpt-increasingly-abandoned-as-users-flock-to-its-replacements-1781704395",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}