{
    "success": true,
    "data": {
        "id": 1636982,
        "msgid": "changing-public-perception-tangsel-land-office-optimises-digital-services-through-sentuh-tanahku-app-1774533114",
        "date": "2026-03-26 19:59:00",
        "title": "Changing Public Perception, Tangsel Land Office Optimises Digital Services through Sentuh Tanahku App",
        "author": "indrastuti",
        "source": "MEDIA_INDONESIA",
        "tags": "",
        "topic": "Regulation",
        "summary": "The South Tangerang Land Office (Kantah Tangsel) is promoting the Sentuh Tanahku mobile application, launched by the Ministry of Agrarian Affairs and Spatial Planning\/National Land Agency (ATR\/BPN), to enhance public land service quality and information transparency. The app allows users to book online queues, monitor file progress in real-time, and access land information conveniently, aiming to simplify administrative processes and dispel the notion that land affairs are cumbersome. This digital transformation initiative integrates seamlessly with office procedures, enabling citizens to manage services from their smartphones without lengthy manual steps.",
        "content": "<p>To improve the quality of public services and achieve transparency in\nland information, the South Tangerang Land Office (Kantah Tangsel) is\nencouraging the public to utilise the official digital application from\nthe Ministry of ATR\/BPN, known as Sentuh Tanahku.<\/p>\n<p>Kantah Tangsel Head, Seto Apriyadi, told reporters in Tangsel on\nThursday (26\/3) that the use of this application is now closely\nintegrated with service procedures at the Kantah Tangsel counter. Seto\nstated that this step is part of the digital transformation to make it\neasier for the public to handle land administration without going\nthrough lengthy manual processes.<\/p>\n<p>He explained that the Sentuh Tanahku application is a mobile app\nlaunched by the Ministry of Agrarian Affairs and Spatial\nPlanning\/National Land Agency (ATR\/BPN) to facilitate public access to\nreal-time land and spatial information via smartphones. The app is\ndesigned so that the public can monitor their land assets and access\nland services anytime and anywhere.<\/p>\n<p>\u201cFor example, to provide comfort and order, the public planning to\ncome directly to the Kantah Tangsel service counter is required to\nobtain an online queue number through the Sentuh Tanahku application,\u201d\nsaid Seto.<\/p>\n<p>He added that the public often wonders how far their land processing\nhas progressed. With the \u201cInfo Layanan\u201d feature in the Sentuh Tanahku\napplication, applicants can check their file status independently.\nSimply enter the file number, and the processing status (whether it is\nbeing examined, processed, or completed) will be clearly visible.<\/p>\n<p>\u201cWe want to change the stigma that handling land matters is\ncomplicated. With Sentuh Tanahku, certainty of time and process\ntransparency are in the public\u2019s grasp. So, before coming to the office,\nensure you have registered for an online queue, and if you want to know\nwhich desk your file has reached, just check the app,\u201d Seto\nconcluded.<\/p>\n<p>For information, Sentuh Tanahku can be downloaded for free via the\nApp Store or Play Store.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/changing-public-perception-tangsel-land-office-optimises-digital-services-through-sentuh-tanahku-app-1774533114",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}