The transformation of PT Bank Tabungan Negara (Persero) Tbk (BTN)\nfrom a mortgage bank into a housing-based financial ecosystem is\nbeginning to show significant results, as evidenced by several key\nindicators.<\/p>\n
Eko B. Supriyandito, Chairman of the Infobank Institute, noted that\nBTN\u2019s transformation is visible not only through business expansion and\ndigitalisation but also through improved performance and enhanced asset\nquality. \u201cBTN\u2019s transformation is starting to yield results. This is\nevident not just from business growth, but also from improved credit\nquality and strengthened fundamentals,\u201d Eko stated in a written report\non Wednesday, 2 September 2026.<\/p>\n
In the first half of 2026, BTN\u2019s consolidated net profit reached\nRp2.40 trillion, representing a 40.8% year-on-year growth. During the\nsame period, BTN\u2019s assets reached Rp545 trillion, with loans and\nfinancing at Rp418 trillion and third-party funds (DPK) at Rp433\ntrillion. Credit quality also improved, with the Non-Performing Loan\n(NPL) ratio dropping to 2.99% from 3.3%, while the cost of credit\ndecreased from 2.0% to 0.7%.<\/p>\n
Eko believes that BTN\u2019s transformation is also evident in the\ncompany\u2019s courage to expand its business beyond mere mortgages. BTN has\nbegun building an ecosystem that follows the customer\u2019s financial\njourney, from purchasing a home to other financial needs. \u201cBTN is not\nabandoning the housing business. Rather, the housing business is being\nexpanded into an ecosystem. The bank no longer views customers merely as\ndebtors, but as part of a life journey,\u201d he said.<\/p>\n
This transformation is further strengthened through digitalisation\nvia \u2018Bale by BTN\u2019. BTN\u2019s flagship super-app now has approximately 4.5\nmillion users, supported by 358,000 merchants, 14,000 developers, and\nintegration with 59 local governments. Its transaction volume has\nreached 2.63 billion transactions with a value of Rp134 trillion.<\/p>\n
In addition to expanding its ecosystem, BTN has also begun entering\nsegments outside of mortgages through the acquisition of SMBC\nIndonesia\u2019s pension credit portfolio, valued at nearly Rp20 trillion.\nThis move is seen as strengthening BTN\u2019s ability to serve customers\u2019\nfinancial needs through to retirement.<\/p>\n
Despite expanding its business, Eko noted that BTN must maintain its\nprimary mandate in national housing finance. In the first half of 2026,\nBTN\u2019s subsidized housing credit grew by 8.1% to Rp196.96 trillion, while\nthe Housing Program Credit reached Rp4.1 trillion.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/btn-transformation-drives-asset-quality-improvement-and-business-digitalisation-1788335948", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }