BPJS Kesehatan has ensured that services for participants in the\nNational Health Insurance Programme (JKN) remain optimally accessible\nthroughout the 2026 Eid holiday period. Various service conveniences\nhave been prepared to enable the public to continue accessing both\nhealth services and membership administrative services, including those\ntravelling home for the annual mudik journey.<\/p>\n
The Director General of BPJS Kesehatan, Prihati Pujowaskito,\nemphasised that JKN services must remain accessible to the public\nwhenever and wherever they may be, including during the Eid homecoming\nperiod, which is a yearly tradition for Indonesian society. To ensure\nface-to-face services remain available, BPJS Kesehatan will open its\nbranch offices on 18, 20, 23, and 24 March 2026 from 08:00 to 13:30\nlocal time.<\/p>\n
\u201cThe Eid homecoming period should not become a barrier for\nparticipants to access healthcare services. BPJS Kesehatan ensures that\nJKN Programme services remain easily accessible, so the public can\nundertake their homecoming journey with confidence knowing their health\nprotection is guaranteed,\u201d said Pujo on Monday, 9 March 2026.<\/p>\n
In support of the homecoming period, BPJS Kesehatan has also\nestablished Mudik Posts at several strategic locations from 13 to 16\nMarch 2026. These posts are located at Merak Port, Pulo Gebang Terminal\nin East Jakarta, Cipularang Toll Rest Area 88A in Purwakarta, Cipali\nToll Rest Area 166A in Majalengka, Ungaran Toll Rest Area 429A in\nSemarang, Masaran Toll Rest Area 519A in Sragen, Purabaya Terminal in\nSidoarjo, and Soekarno-Hatta Port in Makassar. These posts provide\ninformation services, consultations, and service assistance for JKN\nparticipants during their journey.<\/p>\n
The Director of Membership of BPJS Kesehatan, Akmal Budi Yulianto,\nexplained that participants can also utilise various digital channels to\naccess membership administrative services. Through the Mobile JKN\nApplication, participants can change their data, change their primary\nhealth facility (FKTP), and access various other administrative services\nwithout needing to visit BPJS Kesehatan offices directly.<\/p>\n
Furthermore, participants can check their membership status through\nMobile JKN, Administrative Services via WhatsApp (PANDAWA) at\n08118165165, or the Care Centre 165. Akmal urged participants to ensure\ntheir membership status remains active before undertaking their\nhomecoming journey so that health services can be accessed without\nobstacles.<\/p>\n
Meanwhile, the Director of Health Service Assurance at BPJS\nKesehatan, Abdi Kurniawan Purba, stated that JKN participants can\ncontinue to access health services even when outside their residential\narea. If the primary health facility where participants are registered\nis closed or if they are outside their city, health services can still\nbe obtained at other BPJS Kesehatan partner health facilities that are\noperating.<\/p>\n
Information regarding health facilities that remain operational\nduring the Eid holiday period can also be accessed through the Aplicares\nhealth facility search application. In this way, participants can\nidentify the location of the nearest health facility that can provide\nservices.<\/p>\n
BPJS Kesehatan has also ensured continuity of services for\nparticipants with chronic illnesses, including participants in the\nReferral Back Programme (PRB). Participants can continue to obtain\nchronic medications at hospitals and FKTPs in accordance with applicable\nregulations, ensuring that their ongoing treatment continues\nuninterrupted during the Eid holiday period.<\/p>\n
For its part, the General Chairman of the Indonesian Hospital\nAssociation (PERSI), Bambang Wibowo, stated that hospitals throughout\nIndonesia have prepared services for JKN participants during the Eid\nholiday period. According to him, hospitals will continue operating 24\nhours a day whilst ensuring inpatient care, outpatient services, and\nhaemodialysis services remain available to the public.<\/p>\n
Meanwhile, the Chairman of the Indonesian Empowered Consumer Forum,\nTulus Abadi, reminded the public to ensure their JKN membership status\nremains active before undertaking their homecoming journey to avoid\nexperiencing administrative difficulties when requiring health\nservices.<\/p>\n
The National Police Traffic Corps (Korlantas Polri) also urged the\npublic to maintain good physical condition during their homecoming\njourney. The Head of the Traffic Accident Data Collection, Processing\nand Analysis Section of Korlantas Polri, Sandhi Wiedyanoe, emphasised\nthat human error remains the primary cause of traffic accidents.\nTherefore, the public is urged to ensure their physical condition\nremains optimal before undertaking long-distance travel during the Eid\nhomecoming and return period.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/bpjs-health-ensures-optimal-jkn-services-during-eid-holiday-period-1773143631", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }