Jakarta, CNBC Indonesia - BNI\u2019s Director of Human Capital &\nCompliance, Munadi Herlambang, has assured that the repayment of funds\nbelonging to members of the Credit Union (CU) Paroki Aek Nabara in\nRantauprapat, North Sumatra, will be completed within the next week.<\/p>\n
\u201cWe are in the process, and it is assured that this week, from Monday\nto Friday, during working days, we will return the funds,\u201d Munadi stated\nat the Press Conference: BNI\u2019s Response to the Aek Nabara Resolution, on\nSunday (19\/4\/2026).<\/p>\n
In the initial phase, Munadi explained that BNI has already returned\nRp 7 billion and will settle the remainder within the next week. He\nnoted that BNI has also been disadvantaged by this incident and is\ndeeply concerned for all customers of Paroki Aek Nabara.<\/p>\n
\u201cAs a bank that has served the public since 1946, we are committed to\ncomplying with existing regulations and taking responsibility for such\nincidents,\u201d Munadi emphasised.<\/p>\n
Meanwhile, BNI\u2019s Corporate Secretary, Okki Rushartomo, stated that\nBNI has obtained clarity on the losses, enabling it to proceed with the\nfull replacement of funds. He detailed that the Rp 7 billion refund was\ncarried out in accordance with the verification process of fund flows\nand related matters.<\/p>\n
\u201cOf course, we will continue to use processes and accountability in\nline with regulations. Once again, we advise customers to remain\ncautious and perform cross-checks, especially for investment offers that\npromise relatively high returns,\u201d Okki stressed.<\/p>\n
BNI will continue to monitor this process until full resolution,\nprioritising principles of prudence, transparency, and consumer\nprotection in accordance with applicable provisions. This step is also\npart of BNI\u2019s commitment to strengthening internal oversight systems and\nenhancing public education to prevent similar incidents in the\nfuture.<\/p>\n
With the ongoing legal process and measured resolution efforts, BNI\nis optimistic that the entire process will proceed smoothly, providing\ncertainty and justice for all parties.<\/p>\n
Previously, the Financial Services Authority (OJK) urged BNI to\npromptly resolve the case involving customers at the BNI Aek Nabara\nSub-Branch Office to ensure consumer protection and maintain public\ntrust in the financial services sector. OJK has summoned BNI\u2019s Board of\nDirectors and management for explanations and reiterated that resolution\nsteps must be swift, comprehensive, transparent, and responsible.<\/p>\n
OJK emphasised that customer protection is the top priority, thus\nrequesting BNI to immediately address the case through thorough\nverification, fulfilling customer rights in accordance with applicable\nprovisions, and providing periodic updates on handling progress to\nOJK.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/bni-ensures-completion-of-aek-nabara-parish-funds-refund-this-week-1776574250", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }