{
    "success": true,
    "data": {
        "id": 1686475,
        "msgid": "bni-assures-customer-funds-are-safe-aek-nabara-case-outside-the-system-1776574243",
        "date": "2026-04-19 11:21:57",
        "title": "BNI Assures Customer Funds Are Safe, Aek Nabara Case Outside the System",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Banking",
        "summary": "PT Bank Negara Indonesia (Persero) Tbk has assured that all customer funds in its official products remain secure and unaffected by the incident at its Aek Nabara branch office in North Sumatra, which involved unauthorised transactions by an individual outside the bank's systems. The case, uncovered in February 2026, resulted in losses of approximately Rp28 billion, with BNI having returned Rp7 billion to affected parties and coordinating with law enforcement for resolution. In response, BNI is enhancing internal oversight, boosting financial literacy efforts, and urging the public to use only verified official channels for transactions.",
        "content": "<p>Jakarta (ANTARA) - PT Bank Negara Indonesia (Persero) Tbk has assured\nthat all customer funds in the company\u2019s official products remain safe\nand are not impacted by the case at the BNI Aek Nabara Auxiliary Branch\nOffice in North Sumatra. BNI\u2019s Director of Network and Retail Funding,\nRian Eriana Kaslan, stated that all official BNI transactions are\nconducted through documented and monitored systems in accordance with\nbanking regulations. \u201cWe want to reassure once again that all customer\nfunds in official products remain safe and are not affected at all by\nthis incident,\u201d Rian said during a virtual press conference in Jakarta\non Sunday. He explained that the incident involved actions by rogue\nindividuals conducting transactions outside the system, beyond their\nauthority, and outside official banking procedures. According to him,\nthe product used in the case is not an official BNI product and is not\nrecorded in the bank\u2019s operational system. BNI\u2019s Director of Human\nCapital and Compliance, Munadi Herlambang, added that the transaction\nwas not detected from the outset because it did not enter the BNI\nsystem. \u201cThis transaction did not enter the system, so BNI as a\ncorporation was unaware of this transaction from customers,\u201d Munadi\nsaid. He stated that the case was only uncovered in February 2026\nthrough BNI\u2019s internal supervision results. Munadi also explained that\nto date, no other parties have been examined besides one suspect in the\nalleged misappropriation of funds from the Aek Nabara Parish Credit\nUnion (CU). \u201cUp to now, no one has been examined except Andi Hakim,\nbecause this is indeed a personal action by Andi Hakim,\u201d he revealed.\nBNI, he continued, continues to coordinate with law enforcement\nauthorities in the process of resolving the case. In addition, the\ncompany is strengthening its internal supervision system to prevent\nsimilar incidents in the future. He added that the company will also\nenhance financial education and literacy for the public to make them\nmore vigilant against investment offers that do not go through official\nchannels. BNI urges the public to ensure that every transaction is\nconducted through verifiable official channels, such as banking\napplications or branch offices. Previously, the Financial Services\nAuthority (OJK) stated that the value of losses in the case, based on\nlaw enforcement investigation results, amounted to approximately Rp28\nbillion. OJK stated that BNI has realised the return of funds to\ncustomers amounting to Rp7 billion and requested that the resolution be\ncarried out quickly, transparently, and responsibly.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/bni-assures-customer-funds-are-safe-aek-nabara-case-outside-the-system-1776574243",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}