The ease of digital transactions needs to be balanced with public\nunderstanding of transaction security and the various fraud schemes that\ncan target users of financial services.<\/p>\n
The Purwokerto Representative Office of Bank Indonesia (KPwBI) is\nstrengthening consumer protection education through the PeKA (Peduli,\nKenali dan Adukan \u2013 Care, Recognise and Report) campaign as part of the\nDieng Culture Festival (DCF) 2026 in Dieng Kulon Village, Banjarnegara\nRegency, Central Java, on 28\u201330 August.<\/p>\n
Speaking on the sidelines of the event on Friday evening, Head of\nKPwBI Purwokerto Aswin Gantina said the campaign aims to increase public\nawareness of various fraud risks amid the increasingly widespread use of\ntechnology in financial transactions.<\/p>\n
\u201cNow financial transactions need to be careful. Many transactions are\nsupported by technology. To transfer, to pay, people use QRIS, use\nvirtual accounts,\u201d he said.<\/p>\n
According to him, the ease of digital transactions needs to be\nbalanced with public understanding of transaction security and the\nvarious fraud schemes that can target users of financial services.<\/p>\n
He reminded the public not to immediately follow instructions when\nreceiving suspicious messages, links or communications, especially those\nrequesting personal data or banking information.<\/p>\n
\u201cOne of the main messages in the PeKA campaign is \u2018if in doubt, stop\nfirst\u2019,\u201d he said.<\/p>\n
He hopes this message will become a habit for the public when facing\ntransactions or information whose veracity cannot yet be confirmed.<\/p>\n
He cited the example of a fraud scheme via text message that offers a\nprize to the victim and then asks the recipient to click a certain\nlink.<\/p>\n
\u201cIf there is a suspicious SMS, if in doubt, stop first. There is an\nSMS like, \u2018Sir, you have won a prize. Please click this link\u2019, stop\nfirst,\u201d he stressed.<\/p>\n
In addition to text messages, he said, the public also needs to\nrecognise phishing schemes through websites made to resemble official\npages as well as social engineering, with perpetrators pretending to be\nbank officers or customer service (CS) staff.<\/p>\n
\u201cSo we want the public to recognise the forms of fraud. There are\nwebsites that look similar, there is also OTP when called, social\nengineering, called by someone pretending to be a bank CS,\u201d he said.<\/p>\n
He explained that PeKA consists of three important steps: caring\nabout potential fraud, recognising various digital crime schemes, and\nreporting suspected fraud to the appropriate parties.<\/p>\n
According to him, the public must not remain silent when they find\nindications of fraud.<\/p>\n
If they experience or discover suspicious transactions, he said, the\npublic can report them to Bank Indonesia or the relevant bank.<\/p>\n
Aswin said the campaign is also part of efforts to improve public\nliteracy amid the increasing use of digital payment systems, including\nQRIS and virtual accounts.<\/p>\n
A visitor to DCF 2026, Awaldian, welcomed the education provided by\nBank Indonesia because it gives an understanding of consumer protection\nin digital transactions.<\/p>\n
He considered the education important because the public is\nincreasingly using digital payments, but not everyone yet understands\nthe risks involved.<\/p>\n
According to him, the public needs to be more careful about fraud\nschemes that exploit digital payment systems, including when someone\nshows proof or a QRIS scanning process as if a transaction has been\ncompleted.<\/p>\n
\u201cSometimes there are fraudsters, when they want to pay there is\nalready a scan to pay, even though they did not pay like that. The\nsecurity is sometimes not yet safe,\u201d he said.<\/p>\n
Awaldian hopes the PeKA campaign can continue to be expanded so that\nthe public increasingly understands how to transact safely and is able\nto recognise and report various digital fraud schemes.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/bi-purwokerto-strengthens-consumer-protection-education-at-dcf-2026-1787932402", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }