{
    "success": true,
    "data": {
        "id": 1826349,
        "msgid": "bank-bjb-solidifies-position-as-best-service-bank-through-infobank-mri-2026-awards-1782485574",
        "date": "2026-06-26 20:29:44",
        "title": "Bank bjb Solidifies Position as Best Service Bank Through INFOBANK-MRI 2026 Awards",
        "author": "",
        "source": "VIVA",
        "tags": "bisnis",
        "topic": "Banking",
        "summary": "Bank bjb has secured multiple top honours at the 23rd INFOBANK-MRI Banking Service Excellence Appreciation 2026, reinforcing its reputation for superior customer service. The awards, including a Golden predicate for five consecutive years of service excellence, highlight the bank's successful integration of digital innovation and in-branch experience. The recognition spans walk-in channels, priority banking, security guard service, and overall branch convenience.",
        "content": "<p>Bank bjb has once again achieved a proud milestone by securing a\nnumber of prestigious awards at the 23rd INFOBANK-MRI Banking Service\nExcellence Appreciation 2026, held on Friday (26\/6) in Jakarta. This\nachievement serves as recognition of bank bjb\u2019s commitment to delivering\nsuperior, innovative banking services oriented towards customer needs\nacross various service channels. The awards demonstrate the success of\nthe service transformation consistently carried out by bank bjb. Amidst\nthe ever-evolving dynamics of the financial services industry, bank bjb\ncontinues to strengthen service quality as part of its strategy to\nenhance the overall customer experience. This success is inseparable\nfrom the company\u2019s efforts to integrate digital innovation with\nface-to-face services that prioritise comfort and convenience for\ncustomers. At this year\u2019s event, bank bjb won the award for The Best\nConventional Bank in Service Excellence for 5 Consecutive Years\n(2021-2025) with a Golden predicate. The bank also received the award\nfor The Best Conventional Bank in Excellence Walk-In Channel for 5\nConsecutive Years (2021-2025) with a Golden Walk-In Channel predicate,\nreflecting its success in delivering the best service experience for\ncustomers visiting branch offices. Furthermore, bank bjb obtained the\naward for The Best Conventional Bank in Excellence Priority Banking\nService for 5 Consecutive Years (2022-2026) with a Golden Priority\nBanking Service predicate. This recognition affirms the quality of\nexclusive services provided to priority customers through various\nrelevant facilities and financial solutions. In the human resources\nservice category, bank bjb achieved first place as The Best Conventional\nBank in Excellence Security Guard. This achievement demonstrates the\nimportant role of security personnel as the front line in creating a\nsafe, comfortable, and professional environment for every visiting\ncustomer. Bank bjb also secured first place for The Best Conventional\nBank in Excellence Convenient Branch Experience, reflecting the\ncompany\u2019s success in delivering a comfortable transaction experience\nthrough a modern and customer-friendly branch office environment.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/bank-bjb-solidifies-position-as-best-service-bank-through-infobank-mri-2026-awards-1782485574",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}