Bali Club, a disappointment<\/p>\n
From Tempo<\/p>\n
I have been very disappointed with the attitude and services
\nof the Bali Club (PT Puri Loka Asri), of which I am a member.<\/p>\n
As Bali Club claims to have facilities at star-rated hotels
\nsuch as the Sol Elite Marbella, the Mambruk Hotel, and the Lippo
\nCarita Hotel in Anyer, and guarantees a hassle-free holiday for
\nits members, my family and I had planned to enjoy the Bali Club
\nmembership facilities during the June-July school holiday.<\/p>\n
We first tried to reserve a room at the Sol Elite Marbella
\nthrough the Bali Club in early June, but the Club said the hotel
\nwas fully booked. So I told the Club that I could take my holiday
\nin early July instead, but even after a long wait, the Club
\nfailed to service our request.<\/p>\n
Extremely disappointed, I decided to resign from the Club.
\nHowever, the Club decided to compensate our disappointment and
\nironically, offered us a room at the Sol Elite Marbella for free
\nfrom July 12-14, which we decided to take.<\/p>\n
During the last day of our stay, I went out to start the
\nengine of my Kijang parked just in front of our room and was
\nshocked to find that my tape recorder, the CD player, and my
\nwife's sunglasses were missing from the car. I immediately
\nreported the incident to the hotel management and found out that
\nfive other guests had reported similar thefts. After a long and
\nfierce argument, the hotel management finally agreed to talk
\nabout the incident in Jakarta the next day.<\/p>\n
We all went to the hotel's office in Jakarta as arranged, but
\nto our great dismay, the hotel management said that they were
\nonly responsible for items belonging to the hotel's direct
\nguests, and that they were not responsible for our belongings
\nbecause we were guests of the Bali Club. After this explanation,
\nthe hotel management advised us to contact the Bali Club.<\/p>\n
We hope that other members of the Bali Club will learn a
\nvaluable lesson from our experience.<\/p>\n
TEUKU INDRA BAHRON (Membership number KJ 1448), Depok, West Java<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/bali-club-a-disappointment-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }