Attention Telkom<\/p>\n
From Bisnis Indonesia<\/p>\n
Thousands of complaints may have been made to PT Telkom. And I
\nhave the impression that this company still cannot reduce the
\nnumber of public complaints. The \"Customers are Kings\" slogan
\nseems to be of little meaning to PT Telkom.<\/p>\n
On Jan. 28, 1995 I received a letter from Telkom Office in
\nEast Jakarta dated Jan. 23, 1995 signed by Head of the Office
\nEndang Rachmat.<\/p>\n
The letter states that the December bill of Rp 113,000 for
\ntelephone No 4713737 plus Rp 7000 VAT has not been paid. The
\nletter informs me that the telephone has been partly
\ndisconnected, meaning that I can receive calls but cannot call
\nout. The letter further says that if by the end of January the
\nbill is not paid the telephone will be removed. Installment of a
\nnew telephone will cost Rp 700,000 (Yes, monopoly business can do
\narbitrary things).<\/p>\n
In fact, I paid the December bill of Rp 113,000 during the
\ndesignated days, between Jan. 3 and 29, 1995 (receipt number
\n12186076). This indicates that Telkom is not very professional.
\nThis sort of misfortune befalls not just myself but thousands of
\nother customers. How then can this company go international? I
\nhope the Telkom management makes a sweeping operation to improve
\nthe system so as not to cause any losses on the part of average
\npeople, including pensioners. People will be proud of Telkom if
\nit does its job well.<\/p>\n
RIZAL ZULKARNAIN<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/attention-telkom-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }