{
    "success": true,
    "data": {
        "id": 1679579,
        "msgid": "at-town-hall-meeting-pramono-urges-proper-follow-up-on-citizens-reports-three-ppsu-workers-receive-sp1-1776257470",
        "date": "2026-04-15 19:11:05",
        "title": "At Town Hall Meeting, Pramono Urges Proper Follow-Up on Citizens' Reports, Three PPSU Workers Receive SP1",
        "author": "Israr Itah",
        "source": "REPUBLIKA",
        "tags": "",
        "topic": "Social Policy",
        "summary": "Jakarta Governor Pramono Anung hosted a town hall meeting to address deficiencies in public service delivery, particularly the misuse of AI-generated images to falsely resolve citizen complaints via the JAKI app. He emphasised the need for genuine follow-up on reports and warned against superficial efforts to please superiors, vowing to prevent such incidents from recurring. In response to the viral case in Kalisari, three PPSU workers have been issued SP1 warnings as part of efforts to improve accountability in public infrastructure management.",
        "content": "<p>The Jakarta Provincial Government held a town hall meeting on public\nservices at the Grand Theatre, Taman Ismail Marzuki (TIM), on Wednesday\n(15\/4\/2025). The meeting was convened following several instances of\nfabricated follow-ups to citizens\u2019 reports through the JAKI application.\nJakarta Governor Pramono Anung stated that the event invited\nsub-district heads, district heads, mayors, regents, and officials\nrelated to handling public facilities and infrastructure (PPSU). The\nactivity aimed to improve the performance of PPSU workers in Jakarta.\n\u201cEven after we delved into various issues, including those in Kalisari,\nit truly tarnishes Jakarta\u2019s image. As Governor, I do not want it to\nhappen again, so there is no room for repetition,\u201d he said. According to\nhim, the Jakarta Provincial Government has endeavoured to improve the\ncitizen reporting system through the JAKI app, allowing direct\nmonitoring of report progress. He also reminded field officers to\ngenuinely follow up on citizens\u2019 reports. Pramono stressed that field\nofficers must not work merely to please their superiors. It is known\nthat a short time ago, a citizen report via the JAKI app went viral for\nbeing followed up with AI-edited photos in the Kalisari area, Pasar\nRebo, East Jakarta. The AI-generated photos were made to appear as if\nthe reported illegal parking issue had been resolved, but in reality, it\nhad not.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/at-town-hall-meeting-pramono-urges-proper-follow-up-on-citizens-reports-three-ppsu-workers-receive-sp1-1776257470",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}