Tue, 07 Jul 2009
From:
By Reuben Carder
JAKARTA (Dow Jones)--Research In Motion Ltd. (RIMM) is arranging for a repair facility in Indonesia to expand its after-sales service and will continue investing in the country, the company said in a statement Tuesday.

The company, commonly known as RIM, said in a statement that it "is in the process of arranging for a RIM-authorized repair facility to be opened in Indonesia in the near term. This repair facility will expand RIM's existing after-sales service capabilities and support the growing sales of Blackberry smartphones by RIM's partners in Indonesia."

An official at the communications ministry said it will await further developments before reviewing a ban on the import of Blackberry handheld devices into Indonesia.

"We'd like to know what kind of service centre they'd like to install here, whether it's a totally independent centre... or operated with a local partner," Gatot Dewa Broto, head of public relations at the Department of Communication and Information Technology, told Dow Jones Newswires.

The Canada-based firm said it "will continue investing in Indonesia to support RIM's customers and partners," and will work with the government to address local regulatory requirements.

The ministry in June placed a ban on the import of new Blackberry models pending RIM setting up an after-sales facility, and has set a July 16 deadline after which all Blackberry imports will be halted.

An official at a RIM-affiliated local company said RIM hasn't yet announced the date by which it plans to complete the facility.

Blackberry users in Indonesia currently total around 300,000 and are forecast to increase to around one million by the end of this year as the handheld devices explode in popularity, the ministry has said, citing data from local partners that sell the devices.

Dewa Broto said the number of users will likely increase at a slower pace if the ban on new Blackberry models stays in place.



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