TEMPO Interactive, Jakarta: Taufiq Effendi, the State Minister for Administrative Reforms, has said he believes the bureaucracy reform that has so far been carried out is still far from what is expected.
This is because there is not any unity in terms of perception and goals.
“I want us to be in one perception in order to make a breakthrough,” he said when opening the National Bureaucracy Reform Workshop for Public Service Improvement at the Bidakara Hotel, Jakarta, on Monday (12/3).
According to Taufiq, the efforts of bureaucracy improvement must be started by arranging institutional matters and state apparatus human resources.
In addition, bureaucracy reforms also need a long time.
“Our bureaucracy’s condition is very complex, so problems can’t be solved in a short time,” he said.
The urgent matter that should be reformed soon is the public service system.
To improve this, each unit must apply the ISO 9001:2000 quality management system.
According to Taufiq, the current number of public service units that have received ISO certification has reached more than 2,000.
This number is far higher than that of three years ago, when the number was only 50 units.
Dwi Riyanto Agustiar